Prana

Terms & Conditions

Last updated: April 2025

Please read these Terms & Conditions carefully before using the Mattee & More website or placing an order. These terms constitute a legally binding agreement between you and Mattee & More.

1. Acceptance of Terms

By accessing or using the Mattee & More website and placing orders, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our services.

2. Products & Availability

All plants and products are subject to availability. Product images are representative — actual plants may vary slightly in size, shape, and colour due to the nature of living products. We reserve the right to discontinue any product at any time.

3. Pricing

All prices are listed in Indian Rupees (₹) and are inclusive of applicable taxes. Shipping charges (if any) are displayed at checkout. We reserve the right to change prices without prior notice. Prices at the time of placing your order are final.

4. Orders & Payment

Orders are confirmed only upon successful payment. We accept UPI, credit/debit cards, net banking, and cash on delivery (where available). In the event of payment failure, your order will not be processed. Please contact us if you were charged but did not receive a confirmation.

5. Delivery

We deliver across India. Standard delivery takes 3–7 business days. Delivery timelines may vary based on your location and availability of the product. Mattee & More is not responsible for delays caused by courier partners or unforeseen circumstances.

6. Returns & Replacements

We guarantee same-day replacement for any plant that arrives damaged or in poor condition — just send us a photo within 24 hours of delivery via WhatsApp or email. We do not accept returns of healthy plants. Please refer to our Refund & Returns Policy for full details.

7. Intellectual Property

All content on this website including text, images, logos, and product descriptions are the property of Mattee & More and may not be reproduced without permission.

8. Limitation of Liability

Mattee & More shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services. Our liability is limited to the value of the order placed.

9. Governing Law

These terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Delhi, India.

10. Contact

For questions about these Terms, contact us at matteeandmore@gmail.com or +91 99993 32336.

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